The short answer
What each plan gets you
Both apps start at $19 a month, but they cap different things. SEA Survey caps responses until the $49 Growth plan, then lifts the cap. KnoCommerce gives unlimited responses on every plan and caps live surveys, questions and integrations instead: 1 survey on Starter, 2 on Analyst ($119), 4 on Pro ($299).
| What you need | SEA Survey | KnoCommerce |
|---|---|---|
| Try it for free | Free plan with 30 responses a month, and a 7 day trial on paid plans | 7 day trial, no free plan |
| One attribution question on the Thank you page | Free | $19 Starter |
| Unlimited responses | $49 Growth | Every plan |
| Branching logic | $49 Growth | Every plan |
| Revenue by answer | $49 Growth, with LTV by channel | $119 Analyst, with AOV |
| Klaviyo | $49 Growth | $119 Analyst |
KNO offers new customers 50% off until the end of 2026, redeemed through its chat. Until Dec 7, the code BFCMSEA30 takes 30% off any SEA Survey paid plan for 3 months.
Where surveys run
| SEA Survey | KnoCommerce | |
|---|---|---|
| Thank you and Order status pages | Yes | Yes |
| Sends its own post purchase email, or puts the first question inside Klaviyo, Mailchimp, Omnisend and Shopify Email | A survey link you add to your email tool, on Analyst and up | |
| SMS | Not listed | A survey link you add to Postscript or another SMS tool, on Analyst and up |
| Onsite widget and popup | Yes | An embed placed with a script, on Analyst and up; popups are yours to build |
| Exit intent | Yes, on desktop | Not listed |
| Survey page with its own link | Yes | On Analyst and up; QR codes on Pro |
| Shopify POS | Yes | A survey link added as a POS tile, on Analyst and up; answers are not tied to the order |
| Other platforms | Shopify | Also WooCommerce and BigCommerce |
Logic and reports
KnoCommerce. Conditional logic is on every plan. Audiences decide who sees which survey, for example only new customers, and they start on Analyst. The Order Attribution Report on Analyst shows the share of responses, orders, revenue and AOV for each answer. An "Estimate 100%" switch scales orders and revenue as if every buyer had answered. LTV by channel comes through partner tools such as Lifetimely and Source Medium.
SEA Survey. Advanced Logic on Growth sends buyers down different paths to separate endings. Customer segments decide who sees a survey on every plan, up to 3 groups on Free and Starter and no limit on Growth. The Marketing Attribution dashboard on Growth shows, for every channel, customers, orders, revenue, first and lifetime AOV, LTV, repeat rate and time between orders, plus a cohort LTV heatmap. The numbers cover orders that have a survey answer, not every Shopify order.
So both show revenue by answer. SEA Survey adds LTV in the same dashboard. KnoCommerce adds an estimate for the buyers who did not answer.
AI and extras
| SEA Survey | KnoCommerce | |
|---|---|---|
| Build a survey from a goal | AI Survey Builder | Not listed |
| Group written answers into topics | Inside the app, free up to 2,000 responses a month | Export to ChatGPT, per KNO's help guide |
| Regular summary | AI insight and a suggested action in the weekly report | Survey Digest Email, daily, weekly or monthly |
| Connect Claude with MCP | Beta | Beta, Analyst and up |
| A/B testing | Growth | Not listed |
| Discount for answering | Growth, with a Shopify discount code | Yes, single use codes on Analyst and up |
| Product recommendation quiz | Every plan | Not listed |
When KnoCommerce fits better
- Branching on a small budget. Conditional logic comes with the $19 Starter plan, if 1 survey with 3 questions is enough.
- High volume on the cheapest plan. Responses are unlimited from $19.
- More than Shopify. KNO also runs on WooCommerce and BigCommerce.
- Benchmarks. You can compare your answers with other KNO stores on a set of standard questions.
- SMS and TikTok. On Analyst and up, you can send survey links through Postscript, and connect KNO to TikTok's post purchase survey program in TikTok Ads Manager.
When SEA Survey fits better
- Reports and Klaviyo for $49. On KnoCommerce the same pair starts at $119.
- Start free. The Free plan lets you run an attribution question before you pay anything.
- Surveys beyond checkout. Onsite widgets, popups, exit intent and a product quiz run from the same app.
- AI inside the app. Build a survey from a goal, and group written answers into topics without exporting them.
- You want to test. A/B testing splits traffic between two surveys and shows which one more buyers finish.
Whichever you choose, start before the sale. Answers add up with every order. Here is how to ask the question and read the answers.
Checked Oct 27, 2026 on each app's App Store listing, pricing page and help docs: SEA Survey, KnoCommerce, KnoCommerce pricing. "Not listed" means we did not find it on those pages. Prices and features change. If you spot something out of date, tell us.