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Look Into Customer Insights
With Post- Purchase Surveys

Uncover buying barriers, churn drivers, customer expectations to improve CVR and retention across the customer journey
Top 2 Survey App
Built for Shopify
4.9/5
Rated by Shopify Merchants
24/7 support
No coding required
Set up in minutes
Logo Allbirds
Capture insights at every stage of the customer journey

Capture insights at every stage of the customer journey

Surveys designed for every customer touchpoint so you never miss a moment to reach your customers
On-site Survey

Understand first impressions and customer intent at the very first touch

Use cases
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    Identify customer needs from the start
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    Identify early interest or confusion
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    Capture insights before decisions are made
Discover Element

Thank-you page

Measure checkout satisfaction to understand the purchase experience and turn real-time feedback into actionable insights

Use cases
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    Measure checkout satisfaction
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    Understand purchase experience
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    Collect immediate, actionable feedback
Purchase Element
Order status page

Collect feedback while customers check their order status

Use cases
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    Collect post-purchase feedback on the order status page
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    Understand customer satisfaction while the experience is still fresh
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    Extend surveys beyond checkout without disrupting the buying flow
Purchase Element 2

Post-purchase email

Understand post-purchase experience & improve retention with continuous feedback

Use cases
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    Measure loyalty and repeat intent
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    Validate customer expectations after buying
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    Improve retention with continuous insights
Retain Element

Exit intent

Discover what’s stopping customers from moving forward

Use cases
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    Identify objections and drop-off reasons
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    Reduce friction at critical moments
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    Recover lost conversions with timely questions
Recover Element

Advanced targeting and delivery rules for precise customer reach

Beyond survey placement across channels, Sea Survey also enables advanced targeting, allowing surveys to be delivered based on specific conditions
Understand Your Survey Data At A Glance
Analytics

Understand Your Survey Data At A Glance

  • Track survey performance by day, week, and month
  • Compare surveys to see which ones perform better
  • Detect drops in response rate early
  • Receive tracking updates via email notifications or in-app pop-ups
Surveys That Adapt To Each Customer’s Answers
Advanced Logic

Surveys That Adapt To Each Customer’s Answers

Design adaptive surveys that change based on each answer, so every customer sees only what matters and you get clearer insights

Reward Customer Element
Offer Discount

Reward Customers Instantly With Discounts

After competing a survey, customers receive Shopify-integrated discount codes via a thank-you card or email

Trusted by thousands of Shopify Merchants

Feedback no paid endorsements

Mecha Geeks

Great app, simple to setup and use. Super responsive support, solved my issue instantly. Recommended!

Saintby

Very easy application to use. Support from Lydia at the highest level. Jakub from Saintby.

Coco Coquette

I had a bit of a time setting it up, but the support team was so patient and responsive. Ethan walked me through the steps through our chat support, and I’m excited to have this feature up and working on my site!

Mecha Geeks

Great app, simple to setup and use. Super responsive support, solved my issue instantly. Recommended!

Saintby

Very easy application to use. Support from Lydia at the highest level. Jakub from Saintby.

Coco Coquette

I had a bit of a time setting it up, but the support team was so patient and responsive. Ethan walked me through the steps through our chat support, and I’m excited to have this feature up and working on my site!

Adore Tea

Surveys give a detailed insight about your customers. This is the first app we’ve tried for surveys and we’re sticking with it. Must try on your store. Customer support is also really helpful.

Gymco Sportwear

I’ve been using the app for a while now, and it’s really useful. It allows customers to stay in the page and have a more comfortable experience. Plus, the support is top-notch. Pamela has been helping me with whatever I’ve needed

Mecha Geeks

I just started to using this app and looks quite ok with the features for the an app for free. Customer service nice and helpful and they were answering my questions and doubts right away.

Adore Tea

Surveys give a detailed insight about your customers. This is the first app we’ve tried for surveys and we’re sticking with it. Must try on your store. Customer support is also really helpful.

Gymco Sportwear

I’ve been using the app for a while now, and it’s really useful. It allows customers to stay in the page and have a more comfortable experience. Plus, the support is top-notch. Pamela has been helping me with whatever I’ve needed

Mecha Geeks

I just started to using this app and looks quite ok with the features for the an app for free. Customer service nice and helpful and they were answering my questions and doubts right away.

Our Partner

Move insights seamlessly into your workflow

Stop Guessing
Start Understand Customers

Explore use cases, pricing options, and how surveys fit into the customer journey
Stop Guessing Start Understand Customers

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